User First Time Login / Password Reset
How to Login to SportsWareOnLine for the First Time
These instructions are for Users of SportsWare who have already been added to an account. This can happen either by an Admin ATC on the account or from CSMi directly. If you need to be added to an account, please go back to the Getting Started section and click the appropriate help article.
1. Go to www.swol123.net on a computer | |
| 2. Under the SIGN IN box, enter your e-mail address and click the Reset Password/Forgot Password Link |  |
| 3. You will now see this pop-up. If you do not, you may need to change the permissions on your browser’s pop-up blocker. |
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| 4. If you get this pop-up, ensure you have typed everything in correctly and are using the same email address you registered with then try again. If you are still seeing the error message, it’s possible the Athletic Trainer has not approved your account yet – please contact them. |  |
5. You will receive an e-mail with the subject “SportsWareOnLine Password Request”. Click the linkunder your name in this e-mail.
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| 5. Enter the email address you registered with, a new password that meets the criteria, and then confirm the password. Click the Save button. | 3. |
| 6. Return to www.swol123.net and enter in the email and password you just completed sign up with. Click Login. |
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