A-G Administrators: Claims Submission via SportsWareOnLine

A-G Administrators: Claims Submission via SportsWareOnLine

A-G Administrators: Claims Submission via SportsWareOnLine

This guide provides instructions for submitting claims to A-G Administrators using the SportsWareOnLine software.

Note: Initial setup requires Administrative access to your SportsWareOnLine account. These steps must be performed within the Admin > Institution settings.

Initial Configuration

1. 
Navigate to the Admin menu and select Institution.

2. 
Locate the Insurance Companies / Hospital Networks section.

3. 
Toggle the A-G Administrators radio button to Yes to enable this feature for your organization.

 

 

 

3.     Click the SAVE button, and LOGOUT of SportsWare OnLine to apply the changes. As shown below:

 

Required Fields for Submission

To ensure a successful claim submission, the following fields must be completed. Please note that while Athlete Database fields can be configured as "Required" in your settings, Injury Record fields must be manually verified by the Athletic Trainer.

Athlete Database Fields

(Can be configured as "Required" within SportsWareOnLine)

  • Athlete First Name
  • Athlete Last Name
  • Athlete Middle Initial
  • SocialSecurity number if using
  • Athlete Address1
  • Athlete Address2
  • Athlete City
  • Athlete State
  • Athlete Zip Code
  • Athlete Phone
  • Athlete Gender
  • Athlete Birthdate
  • Athlete Email address
  • Primary Insurance Company
  • Primary Insurance Member ID

Injury Record Fields

(Must be manually completed and verified by the Athletic Trainer)

  • Injury date
  • Injury Sport
  • Injury Side if applicable
  • Injury Body Part
  • Injury
  • Site if applicable
  • Mechanism (how did it happen?)

 

Inside the Athlete profile record please check the Insurance tab at the top of the screen to make sure you have the Billing ID & the Member ID numbers present as seen here:

 

 

Submitting the Claim

Once all required fields have been verified, follow these steps to finalize the submission to A-G Administrators:

1. 
Open the Injury database.

2. 
Select the injury record you wish to export to A-G Administrators.

3. 
Click the A-G Administrators export button to transmit the selected record.

This message will appear at the top of your screen:

Verifying a Successful Transmission

Once the export is complete, you can confirm the status by following these steps:

 

1. 
Navigate to the Injury database.

2. 
Click on the injury record you just submitted.

3. 
Select the Attachments tab to view the submission details.

4. 
The date and time sent will be displayed in the listing screen, confirming the record was successfully transmitted.

 

 

Support: For assistance, contact SportsWare Online Support. 781-297-2034 You can also email us at support@sportswareonline.com