Important Update: Changes to the SportsWare Delete Function

Important Update: Changes to the SportsWare Delete Function

Coming Soon: Soft Delete Will Transition to Hard Delete

Beginning 10/1/26 , the current Soft Delete option in SportsWare will be updated to a Hard Delete process.

 

What This Means

When a record is deleted in SportsWare, it is not immediately and permanently removed. On 10/1 a hard delete will be institutied where deleted data will  be permanently removed 90 days from the date of deletion.

 

During this 90-day recovery period:

  • Deleted records can be successfully restored if needed.
  • All records and data associated with the deleted item will also be restored.

 

After the 90-day retention period has expired, the deleted data will be permanently removed and will no longer be available for recovery.

 

Questions?

If you have any questions about this change or need additional information, please contact Ken Manero at Ken.Manero@CSMiSolutions.com
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