How to Reset Login Error Count

How to Reset Login Error Count

For Users:

  1. Navigate to Admin > Users.
  2. Double-click on the user's name to open the record.
  3. In the General tab look for the section to the right
  4. It should be a number higher than 0. Click reset. Then Save.



For Athletes:

  1. Navigate to the Athlete database
  2. Double-click on the athlete's name to open up the record.
  3. Then look for the login error count under athlete online access to reset.
  4. Click Save.


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